Last updated: July 11, 2026
These Terms of Use (the “Terms”) are a legally binding agreement between you and Stone Ventures LLC (“K-Free,” “we,” “our,” or “us”), governing your access to and use of the K-Free mobile application, the kfree.app website, and any related services (together, the “Services”).
Please read these Terms carefully before using the Services. These Terms contain a binding arbitration provision, a jury trial waiver, and a class action waiver. By creating an account, purchasing a subscription, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.
K-Free is not medical treatment. The Services provide educational content, self-help tools, and peer support relating to kratom use and recovery. They are not medical advice, diagnosis, or treatment, and they are not a substitute for care from a qualified healthcare professional.
Kratom withdrawal can carry real medical risk. Stopping kratom, particularly after heavy or prolonged use, can produce significant physical and psychological symptoms. Talk to a doctor before making changes to your use, especially if you have other health conditions, take other medications or substances, or are pregnant.
If you are in crisis and may be a danger to yourself or others, do not use the Services. Call 911, or in the United States call or text 988 to reach the Suicide & Crisis Lifeline.
You must be at least 18 years old and able to form a legally binding contract to use the Services. Persons under 18 are prohibited from accessing or using the Services. You may not use the Services if you are barred from doing so under applicable law, or if we have previously suspended or removed you.
K-Free is a self-help tool. Using it does not create a doctor–patient, therapist–client, counselor–client, or any other professional healthcare relationship between you and us. We are not licensed clinicians, and we do not diagnose, treat, or prescribe.
Content in the Services draws on published recovery frameworks, including relapse-prevention models used in professional addiction treatment, adapted for kratom. That grounding does not make the Services a form of treatment, and it does not mean the Services are appropriate for your particular situation. Any decision you make about your kratom use, your health, or your care is yours, and you should make it with a qualified professional where appropriate.
Never disregard professional medical advice, or delay seeking it, because of something you read or received through the Services.
The Services include AI-powered features, including an AI coach that responds to what you write. You should understand the following before relying on anything it says:
Do not use AI features in the Services to make medical decisions. Do not treat their output as professional advice. You are responsible for how you act on anything the Services tell you.
In the interest of transparency: we use AI tools in the course of building and maintaining K-Free, including in the development of software and in the drafting, editing, and illustration of educational content. All content in the Services is reviewed by a human before it is published. The recovery methodology the content is built on comes from established clinical frameworks and from lived experience, not from an AI system.
Journal entries are stored locally on your phone and are not transmitted to our servers. We cannot read them, we do not back them up, and we cannot recover them for you if you delete the app or lose the device. That is a deliberate design choice, and the tradeoff is yours to accept: your privacy is protected, and so is your responsibility for your own data. If you want a copy, export it from within the app.
So we are clear rather than vague about this: most of what you tell K-Free is sent to and stored on our servers, because the Services cannot function otherwise. That includes:
This information is associated with your account, which is associated with your email address. It is not anonymous, and we will not pretend otherwise. We use service providers to operate the app, including cloud hosting, subscription management, email delivery, and AI processing, and some of this information is shared with them for those purposes. Our Privacy Policy explains exactly what is collected, how it is used, who it is shared with, and how you can request deletion. It is incorporated into these Terms by reference.
We do not sell your information, and we do not run advertising in the Services.
We take reasonable measures to protect the information we hold, but no system is perfectly secure. You understand that transmitting and storing information over the internet carries inherent risk, and you accept that risk when you use the Services. If we become aware of a breach affecting your information, we will notify you as required by law.
The Services include a community where you can post and read content (“User Content”). You retain ownership of your User Content, and you are solely responsible for it. By posting, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute that content within the Services for the purpose of operating them.
You agree not to post content that:
We may remove any User Content, and suspend or terminate any account, at our discretion. Content posted by other users is theirs, not ours. We do not endorse it, we do not verify it, and you rely on it at your own risk.
You must create an account to use the Services. You agree to provide accurate information and to keep it current. You are responsible for everything that happens under your account, and for keeping your credentials confidential. Tell us promptly at support@kfree.app if you believe your account has been compromised.
Access to K-Free requires a paid subscription. Subscriptions are sold and billed through the Apple App Store, and are subject to Apple’s terms in addition to these Terms.
We offer a money-back guarantee. It is a real commitment, and these are its actual terms:
To enable this, and to help Apple evaluate refund requests fairly, we share information about your use of the app with Apple when a refund request is made. By using the Services, you consent to that sharing. This is what allows us to advocate for your refund rather than leaving the decision to Apple with no context.
Outside of this guarantee, payments are non-refundable, and there are no refunds or credits for partially used subscription periods, except where required by law.
All content in the Services other than User Content — including text, readings, audio, illustrations, software, design, and the K-Free name and marks — belongs to Stone Ventures LLC and is protected by intellectual property law. You are granted a limited, personal, non-transferable, revocable license to use the Services for your own non-commercial use. You may not copy, redistribute, resell, modify, reverse engineer, or create derivative works from any of it.
If you send us feedback or suggestions, we may use them freely and without obligation to you.
You agree not to: access the Services by any means other than the interfaces we provide; interfere with or disrupt the Services or their security; reverse engineer or decompile any part of them; use them for any unlawful purpose; scrape or harvest data from them; resell or commercially exploit them; or attempt to gain unauthorized access to any account, system, or data.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
WE DO NOT WARRANT THAT THE SERVICES WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS.
WE DO NOT WARRANT OR GUARANTEE ANY PARTICULAR OUTCOME. WE DO NOT PROMISE THAT YOU WILL STOP USING KRATOM, THAT YOU WILL STAY OFF IT, THAT YOUR CRAVINGS WILL DIMINISH, OR THAT YOUR HEALTH WILL IMPROVE. RECOVERY DEPENDS ON YOUR OWN EFFORT AND ON CIRCUMSTANCES OUTSIDE OUR CONTROL. THE SERVICES ARE A TOOL. THE WORK IS YOURS.
WE EXPRESSLY DISCLAIM LIABILITY FOR ANY CONTENT, ADVICE, OR RESPONSE YOU RECEIVE THROUGH THE SERVICES, INCLUDING FROM AI FEATURES AND FROM OTHER USERS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, OR ANY OTHER LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICES.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL STONE VENTURES LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the limitation of certain damages, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless Stone Ventures LLC and its officers, members, employees, and agents from any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Services, your User Content, your violation of these Terms, or your violation of any third-party right.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.
Informal resolution first. Before starting an arbitration or lawsuit, you agree to contact us at support@kfree.app and attempt in good faith to resolve the dispute directly. If it is not resolved within 30 days, either party may proceed to arbitration.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitrator’s decision is binding and may be entered as a judgment in any court of competent jurisdiction.
Jury trial and class action waiver. You and we each waive the right to a trial by jury and the right to participate in a class, collective, or representative action. Arbitration will be conducted only on an individual basis. If this class action waiver is found unenforceable, this entire arbitration section is void.
Exceptions. Either party may bring an individual claim in small claims court, or seek injunctive relief in court to protect intellectual property rights.
Time limit. Any claim arising out of these Terms or the Services must be brought within one (1) year after it accrues, or it is permanently barred.
You may stop using the Services at any time, and you may cancel your subscription through your Apple ID settings. We may suspend or terminate your access, without notice, if we believe you have violated these Terms or caused harm to us or to another user. Provisions that by their nature should survive termination — including ownership, warranty disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.
We may update these Terms from time to time. We will post the updated version here with a new “last updated” date. Material changes will be communicated through the Services or by email where practicable. Continuing to use the Services after a change takes effect means you accept the updated Terms.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law rules. Subject to the arbitration provision above, you agree to the exclusive jurisdiction of the state and federal courts located in Virginia for any dispute not subject to arbitration.
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Services, and supersede any prior agreements. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may.
Communications we send you electronically satisfy any legal requirement that a communication be in writing.
Questions about these Terms? Email us at support@kfree.app.
Stone Ventures LLC
440 Monticello Ave, Ste 1802 #827296
Norfolk, VA 23510
United States